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Murex Technical Specialist
Location: Northampton, Northamptonshire
Specialism: Banking & Financial Services
Summary * Undertake business and technical enhancements on our Findur v8 platform Responsibilities * Participate in data migration and reconciliation activities required as part of the migration from Findur to NBS' new Murex trading platform * Respond to Treasury trade and middleback-office queries and questions, provide trade and static data extracts, run simulated Findur end-of-day and end-of-month processes, undertake database backups and restores and provide test environments Skills and Experience *Proven capability in using AVS scripting, SQL 2005 andor 2012 and all the usual MS Windows skills *A track record of IT analysis, design and development in a Findur environment *Capability to evaluate requirements pertaining to Treasury business problems, and proven ability to assess impact and identify options for a business or IT solution *Capability to undertake root cause analysis and propose a solution or explanation for Findur live service incidents *Experience of participating in a trade data migration from Findur to Murex or another trading platform would be useful but not essential *In-depth knowledge of Findur v8 or later *Experience and knowledge of integration points with external platforms: Bloomberg, Reuters, Markitwire and BrokerTec *Experience and knowledge of the Murex MX.3 trading platform and its architecture would be useful but is not essential Advantage Resourcing is a service driven recruitment consultancy.


Training Consultant
Location: Northampton, Northamptonshire
Specialism: Other
**Training Consultant - initially 3 months - Leading Financial Services Organisation - £350 Day Rate (Ltd) - Northampton** Our client is a leading Financial Services Organisation based in Northampton who are looking for an Interim Training Design and Delivery Consultant to join their management team on a 3 months contract. If you are interested in this role please send your CV urgently, there is a deadline on this role so please respond early to avoid missing out. Responsibilities Provide consultation with the PPI team to remodel the existing induction material and include further learner to support inexperienced complaint handlers. Coordinating redesign of learning for induction programme using existing material. Design and creating engaging training material that will add value to the PPI Programme i.e. design the workbooks, face to face courses and guidecards etc . Also will be accountable for delivering the PPI material to the team alongside an SME. Experience required for this role: Previous experience working as a training designer, Learning and Development, Training Consultant, Training Delivery Consultant or similar Ideally have experience working in the Financial Services Banking environment or similar large technology organisation is desirable Previous PPI training consultancy experience is desirable Proven experience of designing and developing workbooks and elearning material for induction programmes Experience of training design and deliv


PPI Complaint Handler
Location: Northampton, Northamptonshire
Specialism: Banking & Financial Services
**Interim PPI Complaint Handlers - 12 months - Leading Financial Services Organisation - £150pd Ltd- Northampton** Our client is a leading Financial Services Organisation based in Northampton who are looking to recruit Interim PPI Complaint Handlers to join their team on a 12 month contract. If you are interested in this role please apply for the role with your most up to date CV to avoid missing out. Key Responsibilities: Working within a fast paced team environment, this role will involve the investigation of customers PPI complaints on a case by case basis, end to end. You will be making decisions in line with current regulatory guidelines and informing complainants of FOS rights. You'll receive full training for the different systems used and in how to document the cases worked. You'll also be working towards strict quality and productivity targets and communicating with customers over the phone and via letteremail. What we're looking for in you: *Previous experience within a PPI complaints handling role *End to end PPI experience *Bespoke letter writing experience *Experienced working towards both case and quality targets. *Excellent decision making and attention to detail *Experience of working with products such as credit cards, loans and mortgages *Fantastic listening skills *Strong attention to detail is essential *Exceptional communication skills (both written and verbal) *Ideally Educated to Degree level or equivalent Unfortunately due


FOS Case Handler
Location: Northampton, Northamptonshire
Specialism: Banking & Financial Services
FOS Case Handlers - 12 Months - £200pd Ltd - Northampton Our client is a leading Financial Services Organisation based in Northampton who are looking to recruit interim FOS Case Handlers to join their team on a 12 month contract. If you are interested in this role please apply for the role with your most up to date CV to avoid missing out. Key Responsibilities: Working within a fast paced team environment, this role will involve revisiting complaints that have not been resolved to the customer'sCMC's satisfaction at Final Response stage. A bespoke response will be requested on each case by FOS for their consideration. Investigating PPI complaints that have been escalated to the Financial Ombudsman Service. You will be making decisions in line with current regulatory guidelines. You'll receive full training for the different systems used and in how to document the cases worked. You'll also be working towards strict quality and productivity targets and communicating with customers over the phone and via letteremail. What we're looking for in you: *Previous experience within a PPI complaints handling role *Experience of working with FOS or in a similar role *End to end PPI experience *Bespoke letter writing experience *Experienced working towards both case and quality targets. *Excellent decision making and attention to detail *Experience of working with products such as credit cards, loans and mortgages *Fantastic listening skills *Strong attention t


Retail Customer Advisor - Top Retail Brand - Part Time
Location: Northampton, Northamptonshire
Specialism: Exec PA & Business Support
Retail Customer Advisor - Part time (4 days pw) Location: Northampton Hours: Thursday to Sunday (4 days) 6-8 hours a day Salary: £10.25 ph plus benefits incl 27 days holiday As vital members of our sales force, our Dyson Experts drive sales and build our well-loved brand within key retail outlets by demonstrating Dyson products to our customers. As a Dyson Expert, you'll not only boost sales, you'll strengthen our in-store presence and account relationships. Approaching customers in store you'll explore their needs and requirements so you can demonstrate the Dyson product range, trading up as appropriate. You'll be in charge of your own Point of Sale and displays, keeping everything neat and attractive, with products ready for demonstration and correctly priced up. Naturally, you'll build relationships with the store staff. Whether explaining how microscopic dust particles are captured, or encouraging people to experience a Dyson vacuum cleaner, you'll help to bring our technology to life for customers. This means knowing our machines inside out, which we'll teach you as part of our comprehensive induction programme. With exciting product launches in the pipeline you'll always be able to brush up on your product knowledge. If you are an excellent communicator who has a talent for influencing and building relationships, and are keen to learn about Dyson technology, apply now. Crone Corkill is a service driven recruitment consultancy.


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