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All Results >Job Title: Application Support Analyst - Banking>
Application Support Analyst - Banking
Location: , Cheshire
Specialism: Banking & Financial Services
Application Support Analyst - Circa £40k - Cheshire Advantage Resourcing have a fantastic permanent opportunity for an experienced Application Support Analyst to work with our client's Estate Management Tooling team. This is a fantastic permanent position to work for a prestigious banking client in Cheshire. Overall purpose of role: The Application Support analyst will perform an important role in Business Technology Service Operations (BTSO) to ensure stability, continuity and availability of the latest, cutting edge, Estate Management application tools, in addition to providing rapid response to incidents and escalated user queries. Duties: *Drive maturity and adoption of the BTSO toolset throughout the BUKBI application estate *Identify how teams can use BTSO tooling to deliver agreed efficiencies and cost savings *Adopt a standard approach to build, maintain and report on tooling adoption and benefits realised *Conduct 1-2-1 sessions with key stakeholders to deliver product direction and usage messages, and deliver feedback to the tooling support teams *Work with major incident teams to understand how tooling can make those processes more effective and embed tooling within them *Produce standard management information packs to facilitate conversations throughout our customers *Identify and promote champions within the towers who act as local SME's for our tooling and promote alongside us *Feedback to the tooling teams on any new technologies, appli


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